Effective Date: April 15, 2025
At Q Study Education Consultancy, accessible from https://qstudy.ae, we are committed to protecting your personal information and your right to privacy. This Privacy Policy outlines how we handle your data when you interact with us.
1. Who We Are
Our website address is: https://qstudy.ae
We offer academic counseling and university placement services primarily in Malaysia, and also in the USA, UK, Canada, Ireland, and other countries.
2. Comments
When visitors leave comments on the site (if enabled), we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help detect spam.
An anonymized string (hash) created from your email address may be provided to the Gravatar service to see if you are using it. After your comment is approved, your profile picture is visible to the public in the context of your comment.
3. Media
If you upload images to the website (for example, through inquiry forms or contact submissions), you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can potentially download and extract location data from images on the site.
4. Cookies
If you leave a comment or fill in a form on our site, you may opt-in to saving your name, email address, and phone number in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another message.
We also use cookies to:
- Track user interaction
- Improve user experience
- Enable website functionality and analytics
- Provide localized content
You can choose to disable cookies through your browser settings.
5. Embedded Content from Other Websites
Pages on this site may include embedded content (e.g., videos, maps, application forms, university portals). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These third-party sites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content.
6. Who We Share Your Data With
We do not sell or rent your personal data. However, we may share your information with:
- Partner universities or colleges (only with your consent)
- Visa processing agencies (upon request)
- Service providers such as email platforms, CRM, or analytics tools
- Legal authorities if required by UAE or international law
7. How Long We Retain Your Data
If you submit a form or leave a comment, the data and its metadata are retained indefinitely. This is to:
- Follow up with you
- Maintain consultation records
- Comply with legal or application requirements
Website administrators can also see and edit any information submitted.
8. What Rights You Have Over Your Data
You can request to:
- Receive a copy of the personal data we hold about you
- Request correction or deletion of your data
- Withdraw consent at any time
- Object to how your data is processed
To make any such request, email us at info@qstudy.ae
9. Where Your Data is Sent
Visitor submissions may be checked through an automated spam detection service. Data submitted via forms may be stored on third-party secure servers (such as our CRM system or email service providers) located inside or outside the UAE, in compliance with data privacy standards.
10. Data Security
We use industry-standard security protocols (SSL encryption, access control, secure servers) to protect your data. While we do our best, no system is 100% secure, and we cannot guarantee full protection from cyber threats.
11. Children’s Privacy
Our services are intended for individuals aged 13 and above. We do not knowingly collect personal data from minors under 13 without verified parental consent.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page, and we encourage users to check regularly for updates.
13. Contact Information
If you have any concerns or inquiries about how your data is used, feel free to contact us:
Q Study Education Consultancy
📍 UAE Office: Q Study International (FZE), SRTIP Free Zone, Sharjah – UAE
📧 Email: info@qstudy.ae
📞 Phone: +971 56 961 3763
🌐 Website: https://qstudy.ae
